Roll Off Rental terms & Conditions
All roll-off rentals are subject to our Terms & Conditions as outlined in your rental agreement.
RENTAL TERMS AND CONDITIONS
Mr. Dumpster, Inc. / MrDumpster.com
Mr. Dumpster, Inc. and its website, MrDumpster.com (collectively, “Company”) arranges waste removal services, including roll off dumpster rentals and related equipment (“Equipment”), through a nationwide network of independent third party service providers.
All services are provided to the customer (“Customer”) subject to the following Terms and Conditions (“Agreement”).
1. Acceptance of Terms
By requesting a quote, placing an order, submitting an online form, accepting delivery, or using Equipment, Customer agrees to be bound by this Agreement.
This Agreement, along with any quote, invoice, order confirmation, or service communication, constitutes the entire agreement between Customer and Company and supersedes all prior discussions.
Customer acknowledges and agrees to the Company’s Privacy Policy, available at:
www.mrdumpster.com/privacy-policy
which is incorporated into this Agreement by reference.
Company may update these Terms at any time. Continued use of services constitutes acceptance of any revised Terms.
2. Electronic Signature and Communications (E-SIGN)
This Agreement is governed by the Electronic Signatures in Global and National Commerce Act and applicable state laws.
Customer agrees that:
- All agreements, disclosures, invoices, and notices may be provided electronically
- Clicking “Submit,” “Accept,” checking a box, or typing a name constitutes a legally binding electronic signature
- Electronic records satisfy any legal requirement that documents be in writing
Customer consents to being contacted by Company via phone and email regarding services, orders, billing, and related communications.
Customer may request paper copies or withdraw consent; however, doing so may delay or prevent services.
3. Orders and Service Information
Orders may be placed online or by phone and are subject to availability.
Customer is responsible for providing accurate and complete information, including:
- Dumpster size and weight requirements
- Type of debris
- Delivery location and placement instructions
- Requested service dates
Failure to provide accurate information may result in additional charges, delays, or refusal of service.
4. Equipment Condition and Availability
All Equipment is provided on an as is basis without warranties, express or implied.
Customer must inspect Equipment upon delivery and notify Company of any issues prior to use.
Delivery and pickup times are estimates only. Company is not liable for delays due to weather, traffic, site conditions, or provider availability.
5. Delivery, Placement, and Access
Customer is responsible for ensuring:
- Safe and accessible delivery location
- Adequate space and overhead clearance
- Proper authorization for placement
Customer assumes all risk for damage to driveways, pavement, landscaping, or underground utilities, except in cases of gross negligence.
6. Delivery and Pickup Attempts; Trip Charges
Customer acknowledges that delivery and pickup attempts are scheduled based on the information provided.
A delivery or pickup attempt is considered completed and billable if the Service Provider arrives at or near the service location but cannot complete service due to conditions outside Company’s control, including but not limited to:
- Blocked or unsafe access
- Insufficient space or clearance
- Vehicles or materials preventing access
- Locked gates or restricted entry
- Customer not present when required
- Overloaded dumpsters or prohibited materials
- Unsafe weather or site conditions
In such cases, Customer agrees:
- A trip fee (minimum $150 or based on actual costs) will be charged
- Additional costs from the Service Provider may be passed through
- Rescheduling may result in additional fees
Each additional attempt may be billed as a new service.
Company may document service attempts using timestamps, GPS data, driver notes, or photographs, which shall serve as proof of attempted service.
7. Use of Equipment
Customer agrees:
- Not to move or relocate Equipment
- Not to overload or fill above the top edge
- To use Equipment only for approved materials
Customer is responsible for all damages, costs, and penalties resulting from misuse.
8. Risk of Loss or Damage
Customer is responsible for Equipment from delivery until removal, including damage caused by theft, vandalism, weather, or misuse.
Customer agrees to pay repair or replacement costs beyond normal wear and tear.
9. Pricing and Payment Terms; Authorization
All pricing is based on information provided and may be adjusted if conditions change.
Payment is due prior to delivery unless otherwise agreed.
By placing an order or accepting services, Customer authorizes Company to:
- Store payment information securely
- Charge the provided payment method for all services and applicable fees, including:
- Rental, delivery, and pickup
- Overage and overweight charges
- Extended rental fees
- Trip fees, cancellation fees, and contamination fees
Customer acknowledges that payments may be processed through third party payment processors.
Customer agrees:
- A valid payment method must remain on file during the rental
- Additional charges may be applied without further authorization if rental terms are exceeded
- Customer waives the right to dispute valid charges through their financial institution and agrees to resolve concerns directly with Company
Late payments may result in:
- A 5 percent late fee
- Interest up to 10 percent annually
- Collection actions, including recovery of legal fees
All payments are subject to verification and approval.
10. Chargebacks and Payment Disputes
Customer agrees not to initiate a chargeback for any valid charge under this Agreement.
Customer must contact Company to resolve any billing issues prior to initiating a dispute.
If a chargeback is initiated, Customer agrees to reimburse Company for:
- The full disputed amount
- Chargeback fees
- Administrative costs
- Legal or collection fees
Company may use this Agreement and service records as evidence in dispute proceedings and may refuse future service.
11. Cancellations
Cancellations must be made at least 24 hours prior to scheduled delivery.
Late cancellations may result in a minimum $195 fee or more based on incurred costs.
12. Weight Limits and Overage Charges
Each rental includes a specified weight allowance.
Exceeding weight limits will result in additional charges.
Weight may be impacted by debris type and weather conditions.
13. Permits and Compliance
Customer is responsible for obtaining all required permits.
Failure to do so may result in fines, removal of Equipment, or additional charges.
14. Prohibited Materials
Customer shall not place prohibited materials in the dumpster.
Prohibited materials include hazardous waste, chemicals, tires, flammable materials, electronics with refrigerants, liquids, and similar restricted items.
Violation may result in removal, additional fees, fines, and legal liability.
15. Indemnification
Customer agrees to indemnify and hold harmless Company and its service providers from any claims arising from use of Equipment, prohibited materials, property damage, or legal violations.
16. Independent Contractors; Nationwide Service Model
Customer acknowledges that Company operates as a nationwide broker and does not perform hauling services.
Customer authorizes Company to share necessary information with independent third party service providers for the purpose of fulfilling services.
All services are performed by independent third party providers.
Company is not responsible for provider actions, delays, or performance.
17. Limitation of Liability
Company shall not be liable for indirect or consequential damages.
Total liability shall not exceed the amount paid for the service.
18. Claims
All claims must be submitted in writing within six months or are waived.
19. Dispute Resolution; Governing Law
All disputes shall be resolved through binding arbitration on an individual basis.
No class actions are permitted.
This Agreement shall be governed by the laws of the State of New York.
Company may pursue collection in any applicable jurisdiction.
20. Assignment
Customer may not assign this Agreement without consent. Company may assign freely.
21. Reservation of Rights
Company reserves all rights under applicable law.
22. Acknowledgment and Agreement
By requesting service, submitting an order, or accepting delivery, Customer acknowledges that:
- They have read and understand these Terms
- They consent to electronic records and signatures
- They authorize payment as outlined
- They agree to the Company’s Privacy Policy
- This Agreement is legally binding
Effective Date
April 29, 2026